Terms of Use

1. Introduction

1.1 Agreement to Terms

By accessing or using the NAU website (nau.org) or any of its associated pages, forms, or digital services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please discontinue your use of the website.

These terms apply to all visitors, users, volunteers, applicants, and any other individuals who access NAU's digital properties — regardless of their purpose or the capacity in which they interact with us.

1.2 Who We Are

NAU — Now As You Are — is a well-being community and social initiative operating across India. References to "NAU", "we", "us", and "our" throughout these terms refer to the NAU initiative and its central coordination team. "You" refers to any individual accessing or using our website or digital services.

These terms exist to protect both you and NAU — and to ensure our digital spaces remain safe, respectful, and aligned with our values as a well-being community.

2. Access and Use of the Website

2.1 Permitted Use

You may access and use the NAU website for personal, non-commercial purposes — including learning about NAU, applying to volunteer or start a chapter, registering for events, making enquiries, and accessing our community resources.

2.2 Accuracy of Information

NAU makes reasonable efforts to ensure that all information published on this website is accurate and up to date. However, we do not warrant that all content is error-free, complete, or current at all times. If you identify any inaccuracy, we welcome your feedback at hello@nau.org.

2.3 Website Availability

NAU aims to keep its website available at all times but does not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. NAU will not be liable for any disruption in service.

2.4 Not a Clinical or Crisis Service

The NAU website and all content published on it are for community awareness, peer support, and informational purposes only. Nothing on this website constitutes professional medical, psychological, or psychiatric advice. NAU is not a clinical service and is not equipped to handle mental health emergencies.

If you or someone you know is in crisis, please contact a qualified mental health professional or emergency service immediately.

If you are in immediate distress or danger, please call emergency services (112) or a crisis helpline: iCall — 9152987821 · AASRA — 9820466627 · Vandrevala Foundation — 1860-2662-345 (24/7)

3. Intellectual Property and Content Use

3.1 NAU's Intellectual Property

All content published on the NAU website — including but not limited to text, graphics, logos, icons, images, audio, video, program descriptions, and the overall design and layout — is the intellectual property of NAU and is protected under applicable Indian and international copyright laws.

This includes the NAU name, the "Now As You Are" tagline, the NAU Saath initiative name, and all associated branding and visual identity.

3.2 Permitted Use of Content

You may share links to NAU's website and reference NAU's work for personal, educational, or non-commercial purposes — provided you clearly attribute NAU as the source. The following require prior written permission from NAU:

• Reproducing, republishing, or distributing NAU content in any form
• Using NAU's name, logo, or branding in any materials or communications
• Creating derivative works based on NAU's content or programs
• Using NAU's content for commercial purposes of any kind

3.3 User-Submitted Content

If you submit content to NAU — through forms, applications, testimonials, or any other means — you grant NAU a non-exclusive, royalty-free licence to use, reproduce, and display that content for the purposes of operating and promoting our community programs, unless you explicitly request otherwise. NAU will never identify you personally in publicly shared content without your explicit consent.

4. Community Conduct

4.1 Expected Conduct

NAU's digital spaces are an extension of our community — and our community is built on respect, empathy, and dignity. We expect all users to engage with our website, forms, and communications in a manner consistent with these values.

4.2 Prohibited Activities

The following activities are strictly prohibited on or through the NAU website:

• Submitting false, misleading, or fraudulent information in any form or application
• Impersonating NAU, any NAU team member, or any other individual or organisation
• Attempting to gain unauthorised access to any part of the website or its underlying systems
• Uploading or transmitting harmful, malicious, or disruptive content or code
• Using the website in any way that violates applicable Indian or international law
• Reproducing, scraping, or commercially exploiting any NAU content without prior written permission
• Harassing, threatening, or demeaning any individual through NAU's digital channels
• Using NAU's platforms to promote, advertise, or solicit services unrelated to NAU's mission

5. Disclaimers

5.1 As-Is Basis

The NAU website and all content published on it are provided on an "as is" and "as available" basis. NAU makes no warranties — express or implied — regarding the accuracy, completeness, reliability, suitability, or availability of the website or its content for any particular purpose.

5.2 No Professional Advice

Nothing on the NAU website constitutes professional medical, psychological, legal, financial, or any other form of professional advice. Content is provided for general community awareness and informational purposes only. Always seek the guidance of a qualified professional for specific concerns.

5.3 Peer Support Limitations

NAU's peer support programs are facilitated by trained community volunteers — not licensed mental health professionals. Peer support is a complement to professional care, not a substitute for it. NAU does not accept responsibility for outcomes arising from peer support interactions that fall outside the scope of its defined community model.

6. Limitation of Liability

6.1 General Limitation

To the fullest extent permitted by applicable law, NAU and its team members, volunteers, chapter leads, and affiliated individuals shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to access the NAU website
• Any reliance on content published on the NAU website
• Any errors, omissions, or interruptions in the website's availability
• Any outcomes arising from participation in NAU's community programs or peer support activities
• Any third-party content or services linked to or referenced on the NAU website

6.2 Your Responsibility

You are responsible for your own decisions and actions in connection with NAU's website and programs. If you are experiencing a mental health crisis or emergency, you are responsible for seeking appropriate professional or emergency support immediately.

7. Third-Party Links and Services

7.1 External Links

The NAU website may contain links to external websites, resources, or services — including crisis helplines, professional directories, and partner organisations. These links are provided for your convenience and information only.

NAU does not control and is not responsible for the content, privacy practices, or availability of any third-party websites. The inclusion of a link does not constitute an endorsement of the linked website or its content by NAU.

7.2 Your Use of Third-Party Sites

When you click through to a third-party website, you do so at your own risk and subject to that website's own terms of use and privacy policy. NAU encourages you to review the terms and privacy policies of any external site you visit.

8. Suspension or Termination of Access

8.1 NAU's Right to Restrict Access

NAU reserves the right to restrict, suspend, or permanently revoke access to its website, programs, or community spaces for any individual who:

• Violates any provision of these Terms of Use
• Engages in conduct that is harmful, disrespectful, or contrary to NAU's values
• Misrepresents their identity or affiliation in any interaction with NAU
• Engages in any activity that compromises the safety or well-being of NAU's community members

8.2 Effect of Termination

Upon termination of access, all rights granted to you under these Terms of Use will immediately cease. Provisions that by their nature should survive termination — including intellectual property rights, disclaimers, and limitation of liability — will continue to apply.

9. Governing Law and Updates

9.1 Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms or your use of the NAU website shall be subject to the exclusive jurisdiction of the courts of [City — fill in: e.g., Warangal / Hyderabad, Telangana], India.

9.2 Updates to These Terms

NAU reserves the right to update or revise these Terms of Use at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. Your continued use of the website after any update constitutes your acceptance of the revised terms.

For significant changes, NAU will take reasonable steps to notify users through a notice on the website or via email where contact details are held.